Shipping Policy

Shipping Options -      

If you are looking for expedited shipping use the following link to add expedited shipping to your order:

https://replacemyremote.com/custom-shipping-charge.html

We use UPS Overnight Shipping for $55 and USPS Priority for expedited shipping for $15. These rates are for Continental USA ONLY. Canada, Hawaii, Puerto Rico, and US Territories should call in to get specific region rates. Customers in these areas that do not get specific rates and instead use published expedited rates will still get their items shipped to them, however, the speed of service will only be equivalent to the amount paid. This means if you buy $15 expedited shipping to Puerto Rico, we will ship as fast as we can for $15. Ship times are not guaranteed. Shipping is never refundable.

We provide TWO standard shipping options for our customers who reside within the USA:

1. Completely free standard shipping (on orders $50+) without insurance (10-14 business days to arrive) on the package. If the package is lost in transit we are not able to open a claim and the customer claims all responsibility.

2. Insured standard shipping (7-10 business days to arrive) so in the event the package does get lost in transit we WOULD be able to open a claim and a replacement package can be shipped upon completion of the claim. Insured standard shipping is $4.75.

The same link above will allow Canada buyers to choose 1 of 3 shipping options:

Canada Shipments -

1. USPS First Class (delivery time varies) $17.00

2. USPS Priority Mail (6-10 days) $35.00

3. USPS Priority Mail Express (3-5 days) $55.00

Canada buyers that do not use the Canada shipping options when purchasing online will have a delayed shipment so we may collect a second payment for necessary shipping costs.
Canada buyers also have the option in the custom shipping product page to choose to pre-pay custom duties for $9.99. Replace My Remote suggests doing this option if your purchase exceeds $100 US dollars.

Shipping Days -

Replace My Remote ships Monday thru Thursday only so bear in mind when choosing ship options that Friday, Saturday, and Sunday no outgoing shipping will take place.

    

Our office is closed in observance of the following US Holidays:
New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas Day