We use UPS Innovations as our FREE Shipping option. UPS picks up the package but hands over to USPS to deliver. Please read below for more detailed shipping information.
All orders placed AFTER 2:00pm Eastern Time will ship the next business day. For a general idea of shipping time within the United States using our USPS First Class free shipping option please refer to the map below. If the shipping time estimate does not fit the delivery schedule you have in mind, you are going to want to choose one of our expedited shipping options: UPS 3 DAY SELECT or UPS OVERNIGHT.
Canada Shipments - We are re-negotiating our shipping terms with Canada and until further notice, are not shipping to Canada at this time. You can always purchase from us and have the package delivered to a U.S. based address.
Shipping Refunds - We provide FREE USPS Shipping to all of our customers who reside in the US. Although there is no guaranteed delivery date with our FREE Shipping option, all packages are insured to protect the customer and our company. UPS 3 DAY SELECT is guaranteed to be delivered on the 3rd business day. If the order is placed after hours during the week it will be shipped the next business day. UPS 3 DAY SELECT starts the day AFTER the package has been picked up. For instance: You place an order on a Tuesday at 1:30pm Eastern and the package is picked up same day at our cut off time of 2:00pm Eastern - the 1st business day would be Wednesday. If you place an order on Tuesday AFTER our cut off time of 2:00pm Eastern, then the package will not be picked up until Wednesday and then the 1st business day would be Thursday. UPS OVERNIGHT is guaranteed the next business day if ordered before 2:00pm Eastern Time Monday through Friday. All orders placed after hours will be shipped the next business day. UPS drivers reserve the right to not deliver a package in the event that the driver feels the package would not be safe due to weather or because the package is in public view and no one is home to accept the package. Tracking will be updated that the carrier made a delivery attempt. If this scenario occurs and therefore your package was not delivered in time you will not be refunded shipping costs. If you choose UPS expedited shipping and have a PO Box we will ship it USPS Prority mail as UPS does not deliver to a PO Box. Shipments that do not arrive by the expected delivery day due to uncontrollable weather conditions do not qualify for a refund.
Shipping Department Hours Of Operation
Monday through Friday
9:00am - 2:00pm EST
Our office is closed in observance of the following Holidays:
New Year’s Day